Networks have become a strategic asset, the life blood of organizations. Once
considered a "techy thing," networks are now mission-critical for every
member of the organization - from the IT manager to the marketing VP to the
CEO. An increasing number of companies now recognize the impact network
quality has on the customer experience and, in turn, on the bottom line.
Providing a great customer experience, every time, is vital for limiting
churn and building loyalty. This has led many organizations to adopt a strong
quality assurance program to test and monitor all contact center services.
This is particularly important in environments that must support
multi-channel and multi-service applications. The complex configurations
needed to enable voice, video and data to share network resources puts a
tremendous strain on bandwidth and creates problems that can be very
... (more)
REDWOOD SHORES, CA -- (Marketwire) -- 01/26/12 -- Oracle (NASDAQ: ORCL)
News Facts
Oracle today announced the release of Oracle Communications Data Model
11.2.5, which enables communications service providers (CSPs) to analyze
multiple data types -- including revenue, customer, network fault and
performance, provisioning and service activation data. CSPs are facing a
growing data management challenge as global data demand is scaling at an
unprecedented rate. As their customers demand a deluge of new services, CSPs
need instant data analytics that enable them to act quickly to mee... (more)
GLENDALE, Calif., Jan. 26, 2012 /PRNewswire/ -- DevExpress, a leading
global software development company, today announced an update to the
award-winning line of controls for VCL: VCL v2011 vol 2.2. Now, with
support for Embarcadero Delphi XE2 (including 64-bit) and C++Builder XE2
built into all of their components, developers can quickly migrate their
applications to support the latest Enbarcadero IDEs. Developers using the
latest VCL controls from DevExpress, together with the Delphi component-based
visual development and a fully visual two-way RAD IDE, will take advantage of... (more)
MIAMI, Jan. 25, 2012 /PRNewswire/ -- MicroStrategy® Incorporated (Nasdaq:
MSTR), a leading worldwide provider of business intelligence software, today
recognized six companies for achieving outstanding business performance with
their MicroStrategy-based business intelligence applications. The "Best
Practices in Business Intelligence" award recipients for 2012 are eBay,
Edmunds.com, GUESS?, Optum Rx – a UnitedHealth Group Company, Sonic
Automotive, and Staples. The awards were announced at MicroStrategy's 15th
annual user conference, MicroStrategy World 2012, in Miami, Florida.
... (more)
NEW YORK, NY and TEL AVIV, ISRAEL -- (Marketwire) -- 01/23/12 -- BillGuard,
the consumer finance protection company, today announced that its Chief
Technology Officer and Co-founder, Raphael Ouzan, has been chosen to advise
world leaders on cyber and financial security and help shape the future at
the World Economic Forum Annual Meeting 2012 in Davos-Klosters on January
25-29, 2012. Ouzan was selected as one of 70 exceptional individuals under
the age of 30 to participate in this world-renowned event due to his
leadership capabilities, his proven successes on an international sca... (more)
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